Policies

This page includes various policies to comply with General Data Protection Regulation (GDPR) laws as well as those governing online business in the United States. 

 

Shipping policies as well as Returns and Cancellations are also on this page. Please do not hesitate to contact me with any questions.

 

Privacy Policy

This policy explains how information you share with Rosie Way Design LLC is utilized. Please review this policy and contact me if you have any questions.

 

Here on Big Cartel, information shared via email may include your email address and full name, address, and phone number. When you make a purchase, it is through PayPal and not directly through this site but shipping information will be shared. When you check out, it is over SSL - secure sockets layer - security encryption technology and you will notice an https:// prefix instead of http:// like normal. This information will not be disbursed to anyone and will be kept confidential. You can view PayPal's privacy policy here. Your information can be corrected and even permanently deleted after processing at your request.

 

If you share anything from this site, or use social media connected to Rosie Way Design LLC, your profile and friends list may be shared. Anything you share including your preferences, name, IP address, views, etc may be collected. 

 

Information about you may be used for various purposes including: 

o    Responding to your comments on social media

o    Sending you administrative emails related to issues

o    Processing transactions

o    Promoting products and promotions in a newsletter 

o    Monitoring and analyzing trends such as via Google Analytics

 

Rosie Way Design LLC is based in the United States and the information collected is governed by U.S. law. By sharing information with us, you are consenting to the the processing and transfer of information in and to the U.S. and other countries.

 

Information about you will only be shared with other vendors or online (such as testimonials or social media pages) with your consent. You can contact me at any time with any questions via the contact form on this website. Your information can also be permanently deleted at your request.

 

Cookies

 

Cookies are small files of letters and numbers stored on your browser or hard drive if you agree to them. They help make your browsing experience enjoyable and help us collect data.

·         Strictly necessary cookies are used in e-commerce, enabling you to use a shopping cart and secure features. 

·         Analytical/performance cookies track visitors and see how they are using the website and helps us learn how to improve it. 

·         Third party cookies are also used by Google Analytics. No personally identifiable information is collected but it does collect data on web usage to help improve this site. You can view their privacy policy here.

 

Simply stated, Rosie Way Design will not use your information for anything unless absolutely necessary for complying with laws, sharing information with you, or for anything you consented to such as a newsletter. You can unsubscribe at anytime from a newsletter and your information can be permanently deleted at your request.

Shipping

 

Products will be shipped in clear protective coverings with a backing board and mat as necessary/requested inside a padded envelope or box. All products will be mailed USPS with a tracking number and delivered within seven days. Clients will be given this information as soon as it is available and notified of any possible delays.

 

Returns and Cancellations

Returns are currently accepted only when I made a mistake. Items must be returned in their original condition and packaging and customers are responsible for return shipping. Exchanges are not accepted.

 

All orders are insured. Due to the nature of artwork, items damaged by the post office are not returnable as they can’t be sold. If possibly repairable, please contact me ASAP and provide pictures.

 

Due to the nature of artwork, especially commissions, cancellations are currently not accepted unless within one hour of purchase, but please do contact me with any issues. 

           

Please only make purchases when you have the money and not before. 

           

Commissions

 

You will be given ample opportunity to view the work in progress and given time to make any corrections as needed but the artist retains full control of their work. This means that it will be made as appropriate to the subject and what is seen and if any suggested changes are not true to the work, then a partial refund may be appropriate. Artist, Sandra Tyler, retains all work not approved and all rights to her work. You are welcome to share pictures of her artwork but only with permission and credit must be given.

 

Updated May 24, 2018